DELIVERY & RETURNS

SHIPPING POLICY

Thank you for shopping with Bleu Addict. Please review our shipping policy carefully before placing your order.

PROCESSING TIME

All orders are processed within 2–4 business days after your order is placed. Processing times do not include weekends or holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.

SHIPPING TIME

Estimated delivery times begin after your order has been processed and shipped.

Standard U.S. shipping typically takes 3–7 business days, depending on your location and the shipping carrier.

Please note that delivery dates are estimates and are not guaranteed. Bleu Addict is not responsible for carrier delays, weather disruptions, holidays, or other circumstances outside of our control.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been shipped, we cannot guarantee that the address can be changed or redirected.

Bleu Addict is not responsible for packages delivered to an incorrectly entered address.

LOST, STOLEN OR DELAYED PACKAGES

Once a package has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your building’s mailroom or front desk, and the shipping carrier.

Please contact Bleu Addict if you need information from us to assist with a carrier claim.

RETURNS & EXCHANGES

ALL SWIMWEAR IS FINAL SALE

Due to the intimate and hygienic nature of swimwear, all Bleu Addict swimwear purchases are final sale.

We do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or unwanted items.

Please carefully review the product description and available size information before completing your purchase.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us within 3 days of confirmed delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item received
  • Clear photos of the original packaging, when applicable

Eligible claims will be reviewed individually. If Bleu Addict confirms that an item arrived damaged, defective, or incorrect, we will provide an appropriate resolution.

Items that have been worn, washed, altered, stained, or otherwise damaged after delivery are not eligible for a damage or defect claim.

ORDER CANCELLATIONS

Orders begin processing shortly after they are placed. For this reason, orders cannot be canceled or modified once fulfillment has begun.

By completing a purchase with Bleu Addict, you acknowledge that you have reviewed and agreed to our shipping and final-sale policies.

BLEU ADDICT

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